Shipping policy
Shipping Policy
Order Processing & Fulfillment
In-stock orders are typically processed and dispatched within 2–3 business days, excluding weekends and public holidays.
Shipping & Delivery
We offer worldwide shipping via DHL.
Once dispatched, orders typically arrive within 3–5 business days. While most shipments arrive within this timeframe, please allow up to 14 days for delivery in certain circumstances.
Delivery estimates begin once an order has been dispatched.
Made-to-Order & Custom Designs
Made-to-order and custom pieces generally require at least 7 business days for production before dispatch. Production timelines may vary depending on the design, materials, and customization requirements.
Estimated production and dispatch timelines will be communicated at the time of purchase or before a custom order is confirmed.
International Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Returns & Return Shipping
Customers are responsible for return shipping costs unless otherwise required by law. All returns must be approved in accordance with our Return & Refund Policy before being shipped.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with DHL tracking information.